Plan Comparison
| Feature | Starter | Professional | Business | Enterprise |
|---|---|---|---|---|
| Price | $15/mo | $49/mo | $99/mo | Custom |
| Documents/month | 25 | 100 | 250 | Custom |
| Templates | 10 | 50 | Unlimited | Unlimited |
| Team members | Unlimited | Unlimited | Unlimited | Unlimited |
| AI analysis | 5/month | 50/month | Unlimited | Unlimited |
| API access | ❌ | ✅ | ✅ | ✅ |
| Custom branding | ❌ | ✅ | ✅ | ✅ |
| Bulk send | ❌ | 50/batch | 100/batch | Custom |
| SSO/SAML | ❌ | ❌ | ❌ | ✅ |
| Dedicated support | ❌ | ❌ | ❌ | ✅ |
| SLA | ❌ | ❌ | 99.9% | 99.99% |
| Audit log export | ❌ | ❌ | ✅ | ✅ |
Pricing
Visit ziasign.com/pricing for current pricing. All paid plans offer monthly and annual billing options.
What Counts as a Document?
A "document" is a single signing request, regardless of page count. These count toward your monthly limit:
- ✅ A 50-page contract sent to 3 signers = 1 document
- ✅ A 1-page NDA sent to 1 signer = 1 document
- ❌ Draft documents (not sent) = not counted
- ❌ Templates = not counted
- ❌ Voided documents = not counted (refunded to your limit)
Changing Plans
Upgrading
- Go to Settings → Billing
- Click Change Plan
- Select your new plan
- Confirm — new features are available immediately
When upgrading mid-cycle, you're charged a prorated amount for the remainder of the billing period.
Downgrading
When downgrading, the change takes effect at the end of your current billing period. Your current features remain active until then.
Note: If you have more team members, templates, or data than the new plan allows, you'll need to reduce them before the downgrade takes effect.
Enterprise Plans
Enterprise plans include:
- Custom document limits tailored to your volume
- SSO/SAML integration with your identity provider
- Advanced security features (IP allowlisting, data residency, custom encryption keys)
- Dedicated support with a named account manager
- Custom SLA up to 99.99% uptime
- Training and onboarding for your team
Contact our sales team for a custom quote.
Frequently asked questions
Can I change plans at any time?
Yes. Upgrade instantly and your new features are available immediately. Downgrade at the end of your current billing period. Prorated credits are applied automatically.
Do you offer annual billing discounts?
Yes. Annual billing saves up to 20% compared to monthly billing. The discount is applied automatically when you select annual billing.
Is there a free trial of paid plans?
Yes. All paid plans include a 14-day free trial with full access to all features. No credit card required to start.
Related documentation
Billing & Invoices
Manage your subscription, update payment methods, download invoices, and understand charges.
Account & Organization Settings
Manage your account, workspace, team members, sharing policies, and notification preferences.
Quickstart Guide
Create your account, upload your first document, and send it for signature in under 5 minutes.